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we take pride in our customer service and will do everything in our power to ensure your shopping experience is a pleasant one. if you have any questions or concerns, please contact us; we will answer asap.
we ship to the contiguous 48 states via usps first class/priority or fed ex home delivery.
fed ex does not ship to p.o. boxes.
we ship twice weekly; orders with payment received friday through monday will be shipped tuesday. orders with payment received tuesday through thursday will be shipped friday.
for our friends in alaska, hawaii, and canada, please contact us for shipping options and costs.
for our friends in nevada county, california, please email us to arrange pick up so that we can save you $$$ on shipping.
we prefer payment via paypal, through which you may pay safely with a credit card. if you wish to pay by check, we will expect to receive it within 7 days of purchase and will need to wait for it to clear before shipping.
we are diligent about pointing out any flaws or "issues" with the items we offer. since we only sell vintage pieces there will often be a small sign of wear or age, which we will tell you about.
if you have any doubts or worries, please contact us before purchasing, as we do not accept returns.
we strive to keep the cost of shipping low. we will work to combine shipping on multiple items wherever possible---- please contact us before clearing paypal to see if we can reduce the cost for you. we estimate shipping costs as closely as possible and do not add any additional handling charges.
we invite personal contact from our customers, and enjoy making new friends through our store, so don't hesitate to drop a line, ask a question, make a comment---if you wish to speak to us by phone, let us know how we may call you and we'll be happy to do so.
- karla & kristi - |
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